Refund policy
REFUND POLICY
At Torque Habit, every shirt is printed to order, one at a time. If what turned up isn't what we said we'd send, we make it right.
We offer refunds or free replacements for:
- Items that were sent incorrectly
- Damaged or defective products
- Orders that never arrived
Because everything is made to order, we can't refund wrong-size orders or change of mind — check the size chart on the product page before you buy, and size up if you're between sizes.
Refund requests must be made within 30 days of delivery.
To request a refund, email us at support@torquehabit.com with your order number and a brief description of the issue. For anything damaged or defective, add a photo of the fault — it settles the claim in a day instead of a week. Don't ship anything back until we ask.
Approved claims are replaced free or refunded to the original payment method within 5–10 business days.
This Refund Policy may be updated at any time without prior notice. For the most current version, please reach out to support@torquehabit.com.
For best long-term results, please refer to our washing and care instructions provided with your purchase — cold wash, inside out, and keep the print out of a hot dryer.