Contact information
CONTACT INFORMATION
The fastest way to reach us is email. One person reads it, and it isn't a bot.
Response Time
We reply within 2 business days, Monday to Friday. Emails sent over the weekend get answered Monday.
What to Include
Put your order number in the subject line. For anything damaged or defective, attach a photo of the fault — it settles the issue in one email instead of five.
Order Questions
Order status, tracking, address changes, sizing, refunds and replacements all go to the same address above. See our Refund Policy and Shipping Policy for the details before you write.
Wholesale, Collabs & Press
Same email, with "WHOLESALE", "COLLAB" or "PRESS" in the subject line so it doesn't get buried behind order mail.
Business Details
Torque Habit is operated by Davids Rodrigues, Lange van Ruusbroecstraat 135, company no. BE1037352444.
We don't operate a phone line or a physical storefront — everything runs through email so there's a written record of what was agreed.